Privacy Policy

Effective from the date of publication on homespacestyle.com

Home Space Style (“we”, “us”, “our”) operates the website homespacestyle.com. This Privacy Policy explains what information we collect when you visit our website, submit an enquiry, request a consultation or subscribe to our newsletter, and how we look after that information.

We keep our practices straightforward: we collect only what we need to respond to you, we use it for the purpose you gave it to us, and we do not sell it to anybody.

Information we collect

Information you provide directly

Contact enquiries: your name, email address, telephone number, the service you are interested in and the details you choose to share about your project.
Newsletter subscription: your first name, email address, the topics you select and your preferred contact frequency.
Unsubscribe requests: the email address you ask us to remove, together with any optional reason you decide to give.
Correspondence: the content of emails, messages and notes of telephone conversations relating to your enquiry.

Information collected automatically

Like most websites, our hosting environment may record basic technical information such as browser type, device type, approximate region and the pages you visit. This information is used in aggregate to keep the site secure and to understand which content is useful.

How we use your information

To respond to your enquiry and arrange consultations or site visits you request
To prepare quotations, scopes of work and project schedules for you
To send the newsletter you have opted into, at the frequency you have chosen
To provide customer support and warranty-related assistance after a project
To meet our legal, accounting and record-keeping obligations
To protect the website against misuse, fraud and security threats

Our basis for processing

Where you have asked us to contact you or send you a newsletter, we process your information on the basis of your consent, which you may withdraw at any time. Where you are an existing client, we may process information to perform our contract with you and to support the work we have carried out. We may also process information where we have a legitimate interest in running and improving our business, or where the law requires us to keep records.

If you subscribe, we will use your email address to send the newsletter topics and frequency you selected. Every newsletter includes a link to our unsubscribe page, and you can also reply to any email asking to be removed. Requests are actioned promptly.

Cookies and similar technologies

Our website uses only the cookies and local storage needed for it to function and display correctly. If we introduce analytics or advertising cookies in future, we will ask for your consent first and update this policy to describe what is used and why.

We do not sell, rent or trade your personal information. We may share limited information with:

Service providers who support our operations, such as email delivery, hosting and accounting providers, bound to use the information only for the service they provide to us
Project partners and trades where necessary to quote for or complete work you have asked us to consider
Professional advisers or authorities where we are required by law, or where it is necessary to protect the rights, safety or property of any person

How long we keep information

Enquiry details are kept while your enquiry is active and for a reasonable period afterwards, so we can pick up the conversation where you left it. Records relating to completed projects, warranties and invoices are kept for the period required for warranty support and legal compliance. Newsletter records are kept until you unsubscribe or ask us to remove them.

Keeping your information safe

We use appropriate technical and organisational measures to protect the information we hold, including restricting access to those who need it to do their work. No method of transmission or storage is completely secure, but we review our practices and act on any issue we become aware of.

Your rights and choices

Depending on where you live, you may have the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct information that is inaccurate or incomplete
Ask us to delete information we no longer have a reason to keep
Object to or ask us to restrict certain processing
Withdraw consent for marketing at any time

To exercise any of these rights, contact us using the details on our Contact Us page. We may need to confirm your identity before acting on a request.

Children's privacy

Our website and services are intended for adults arranging work on their homes. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will remove it.

Links to other websites

Our pages may link to third-party websites, for example map services or social platforms. We are not responsible for their content or privacy practices, and we recommend reading their policies before sharing information with them.

Changes to this policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The current version is always available on this page, with the effective status noted at the top.

How to contact us

Questions about this policy or the information we hold can be sent to contact@homespacestyle.com, or you can call +1 540-645-4242. Our postal address is available on the Contact Us page.